Privacy policy and your rights
How kotahvorsolar.com collects, uses, and protects your information
Introduction to our privacy policy
This policy explains how your personal data is collected, used, and safeguarded when you use kotahvorsolar.com.
We are committed to protecting your privacy and complying with Australian privacy laws, including the Privacy Act 1988 (Cth).
Information we collect and why
We collect personal information to provide our subscription services, respond to enquiries, and improve your experience on our site.
Information you provide directly
- • Name and contact details submitted in forms
- • Information shared during consultations
- • Payment and billing details for subscriptions
- • Feedback or survey responses you choose to give
- • Other information you provide voluntarily
Information collected automatically
- • Device and browser information when you visit
- • Usage data such as page views and actions
- • IP address and location data for analytics
- • Cookies and similar tracking technologies
- • Error or performance logs for troubleshooting
How we use your information
Your data is used to deliver our services, maintain security, improve our offerings, and communicate with you when needed.
- • Provide subscription services and consultations
- • Process payments and manage billing
- • Respond to questions or support requests
- • Improve website functionality and content
- • Conduct analytics and gather feedback
- • Enforce site security and prevent misuse
- • Comply with legal obligations in Australia
Our commitment: We take your privacy seriously and use safeguards to protect your information from unauthorised access, loss, or misuse.
When we share your data
We share information only with trusted service partners, when legally required, or to deliver our services securely and efficiently.
Service providers and partners
Third-party providers may process payments or maintain IT systems. All are required to uphold high privacy standards.
Legal and regulatory obligations
We may disclose data to comply with Australian law or respond to lawful requests.
Anonymous statistics
Aggregated, non-identifiable data may be used for analytics and reporting.
Your privacy rights in Australia
You have rights to access, correct, delete, or limit processing of your data. Contact us to exercise any of these rights.
- • Access your information on request
- • Request corrections of inaccurate data
- • Request to have data deleted
- • Request a copy in a portable format
- • Object to certain uses of your data
- • Limit how your data is processed
Contact us for questions or to exercise your privacy rights. We respond in accordance with Australian law.
How we protect your data
We use technical and organisational measures to safeguard your information against loss, misuse, or unauthorised access.
Technical protections
- • Data encryption and secure storage
- • Access restrictions for authorised staff
- • Network security and monitoring tools
- • Regular security audits and updates
Organisational safeguards
- • Staff privacy training and awareness
- • Internal privacy and security policies
- • Strict confidentiality agreements
- • Ongoing review of compliance practices
Data retention policy
We only keep personal data as long as necessary for service delivery, legal compliance, and business operations.
- • Subscription account details are retained
- • Service usage data is retained securely
- • Records of communications are stored
- • Payment records are retained as required
- • Marketing preferences are stored with consent
Data is deleted or anonymised when no longer needed.
International data transfers
If data is transferred outside Australia, we ensure appropriate safeguards and require compliance with privacy standards.
- • Transfers only when necessary for service
- • Use of standard contractual clauses
- • Assessment of recipient’s privacy framework
- • Commitment to data protection principles
Cookies and tracking technologies
Cookies help us improve your experience and understand site usage. You can manage your cookie preferences at any time.
Types of cookies used
- • Necessary for website operation
- • Monitor site performance and errors
- • Store preferences and choices
- • Support additional site features
You can adjust cookie settings in your browser.
Policy changes and updates
We may update this policy to reflect changes in practices or legal requirements. Changes will be posted on this page.
- • Notice provided for material updates
- • Continued use implies consent to changes
- • Review this page for latest policy
- • Contact us with questions at any time
Check this policy regularly for any updates.
Contact for privacy questions
We welcome your questions about privacy. Contact us for more information or requests.
kotahvorsolar
255 Broadway, Glebe, NSW 2007 Australia
Phone: +61.3.8861.5617
Email: content@kotahvorsolar.com
Last updated: October 8, 2025
Effective date: October 8, 2025